About customer

Our customer is global management consulting firm with offices in 40+ countries.

Challenges and solutions

As a consulting firm, our customer relies heavily on sales and project planning. Initially, it used disparate tools: emails, Excel, and ERP system, leading to inefficiencies. 

Key goals addressed by Awara IT included:

- Improving departmental readiness for new projects.
- Unifying project management and planning in one solution
- Streamlining processes from lead generation to resource planning.

Awara IT implemented Microsoft Dynamics 365 Sales with Power Apps to automate these tasks. 

Results

The customer is satisfied with the implemented solution.

Our customer now uses Microsoft Dynamics 365 as a unified platform to track consulting projects end-to-end. Power BI dashboards provide real-time process health monitoring, enhancing decision-making.