CRM

About Microsoft Dynamics CRM

Microsoft offers its own approach to sales, marketing and customer service. The approach helps combine data and relations, integrate analytics into decision-making processes and achieve the desired results in the day-to-day customer experience based on Microsoft Dynamics 365 Sales, Service, and Marketing solutions.

The system is deployed in cloud or locally. It is easy to set up and it offers reliable ways of structuring customer data.

Technology

• Microsoft Dynamics 365 Sales
• Microsoft Dynamics 365 Service
• Microsoft Dynamics 365 Marketing
• Ready-made field service solutions with the support of remote specialists. Based on Microsoft Dynamics 365 Remote Assist.
• Own developments based on Microsoft Teams: solutions for first-line employees, technical support applications, mini CRM.
• In-depth customer data analytics in Dynamics 365 Customer Insights.


CRM
Microsoft Dynamics 365 Sales
Awara IT's experience
• Implementation and maintenance of Microsoft Dynamics 365 Sales, Marketing, Service, Field Service, Customer Insights
• Solving complex problems of integration with data storage and document management systems
• Optimization of customer service and customer interaction processes, key sales and marketing processes
• Structuring and analyzing in-depth customer data
• Integration with business intelligence systems, especially Microsoft Power BI.


Leave your contacts, we will contact you shortly and answer all your questions.
Discuss your project
?