Target Audience:
This solution is optimally designed to meet the specific requirements of Vehicle dealerships' aftersales departments and Independent Service Stations, empowering Service customers, Service assistants, Service advisors, Workshop controllers, and Mechanics alike.
Key Features:
Full mobility for EVHC process with photo/video capturing
Instant price-quoting thanks to VIN-precise Menupricing catalogues integration
Fully online recommended works authorization with the customer
All-stages Service Order tracking for your staff and customer
Bi-directional integration with Dealer Management System
Comprehensive real-time reporting and analytics
Business Benefits:
Implementing SuperService Triage can result in a 15% increase in spare parts upsell and a 10% boost in labor upsell
Parts and labors sales improvement at all the stages
Customers’ satisfaction thanks to approval transparency
Ready-made business process for declined work follow-up
Customer Success Stories
Check the list of success stories from our customers who have successfully overcome their challenges with Awara IT solutions
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