Target Audience:
CEO, COO, CIO, and Customer service directors
Key Features:
Intelligent chatbots
Platform integrated CTI solution
Voice recognition with text analyzer
Power BI analytics (CSAT, CSI)
Microsoft Teams integration
Integrations with WhatsApp, Instagram, Facebook, and other social platforms
Business Benefits:
This solution can be implemented within 1 month. Implementing intelligent chatbots can lead to a 92% automatic case resolution rate.
Omnichannel interactions: all communication channels in one window
Reduced support workload through chatbot implementation
Enhanced customer service to foster loyalty & drive repeat purchases
Connect with our team today to initiate a conversation about your unique business challenges. Awara IT is poised and ready to tailor the perfect solution to meet your specific needs.
Customer Success Stories
Check the list of success stories from our customers who have successfully overcome their challenges with Awara IT solutions
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