Chatbots on Microsoft Azure Ready solutions by Awara IT that enrich your existing infrastructure
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+34 930 476 012
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Created with Sketch.
Services
  • ERP
    • Microsoft Dynamics 365 Business Central
    • Microsoft Dynamics 365 Finance
    • Microsoft Dynamics 365 Supply Chain Management
  • CRM
    • Microsoft Dynamics 365 Sales
    • Microsoft Dynamics 365 for Marketing
    • Microsoft Dynamics 365 Customer Service
  • LowCode/NoCode
    • Power Virtual Agents
    • Power Automate and Power Apps
    • Power Pages
  • Cybersecurity
    • Microsoft Defender
    • Microsoft Entra
    • Microsoft Priva
    • Microsoft Sentinel
  • Teamwork
    • Microsoft Teams
    • Microsoft Viva
    • Microsoft Exchange
    • Microsoft SharePoint
  • Data and AI
    • BI and Advanced Analytics
    • Data management
  • Go to cloud
    • Microsoft Azure
  • Custom software development
  • IT outsourcing
  • Licenses sales
Solutions
Industries
  • Mining industry
  • Retail industry
  • Manufacturing
  • Construction
  • Agriculture industry
  • Hi-tech
Cases
Media center
  • News
  • Events
  • For media and partners
About us
  • Awards
  • Careers
  • Corporate responsibility
    • Environmental initiatives
    • Educational initiatives
    • Inclusion initiatives
  • Partners
  • Blog
  • Contact
    Contact us
    +34 930 476 012
    Email
    info@awara-it.com
    The address
    Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
    Created with Sketch.
    Services
    • ERP
      • Microsoft Dynamics 365 Business Central
      • Microsoft Dynamics 365 Finance
      • Microsoft Dynamics 365 Supply Chain Management
    • CRM
      • Microsoft Dynamics 365 Sales
      • Microsoft Dynamics 365 for Marketing
      • Microsoft Dynamics 365 Customer Service
    • LowCode/NoCode
      • Power Virtual Agents
      • Power Automate and Power Apps
      • Power Pages
    • Cybersecurity
      • Microsoft Defender
      • Microsoft Entra
      • Microsoft Priva
      • Microsoft Sentinel
    • Teamwork
      • Microsoft Teams
      • Microsoft Viva
      • Microsoft Exchange
      • Microsoft SharePoint
    • Data and AI
      • BI and Advanced Analytics
      • Data management
    • Go to cloud
      • Microsoft Azure
    • Custom software development
    • IT outsourcing
    • Licenses sales
    Solutions
    Industries
    • Mining industry
    • Retail industry
    • Manufacturing
    • Construction
    • Agriculture industry
    • Hi-tech
    Cases
    Media center
    • News
    • Events
    • For media and partners
    About us
    • Awards
    • Careers
    • Corporate responsibility
      • Environmental initiatives
      • Educational initiatives
      • Inclusion initiatives
    • Partners
    • Blog
    • Contact
      +34 930 476 012
      Request a call
      Email
      info@awara-it.com
      The address
      Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
      Working hours
      Weekdays: 9:00 - 18:00
      Contact us
      Created with Sketch.
      Telephones
      +34 930 476 012
      Request a call
      Created with Sketch.
      • Services
        • Services
        • ERP
          • ERP
          • Microsoft Dynamics 365 Business Central
          • Microsoft Dynamics 365 Finance
          • Microsoft Dynamics 365 Supply Chain Management
        • CRM
          • CRM
          • Microsoft Dynamics 365 Sales
          • Microsoft Dynamics 365 for Marketing
          • Microsoft Dynamics 365 Customer Service
        • LowCode/NoCode
          • LowCode/NoCode
          • Power Virtual Agents
          • Power Automate and Power Apps
          • Power Pages
        • Cybersecurity
          • Cybersecurity
          • Microsoft Defender
          • Microsoft Entra
          • Microsoft Priva
          • Microsoft Sentinel
        • Teamwork
          • Teamwork
          • Microsoft Teams
          • Microsoft Viva
          • Microsoft Exchange
          • Microsoft SharePoint
        • Data and AI
          • Data and AI
          • BI and Advanced Analytics
          • Data management
        • Go to cloud
          • Go to cloud
          • Microsoft Azure
        • Custom software development
        • IT outsourcing
        • Licenses sales
      • Solutions
      • Industries
        • Industries
        • Mining industry
        • Retail industry
        • Manufacturing
        • Construction
        • Agriculture industry
        • Hi-tech
      • Cases
      • Media center
        • Media center
        • News
        • Events
        • For media and partners
      • About us
        • About us
        • Awards
        • Careers
        • Corporate responsibility
          • Corporate responsibility
          • Environmental initiatives
          • Educational initiatives
          • Inclusion initiatives
        • Partners
        • Blog
        • Contact
      Contact us
      • +34 930 476 012
        • Telephones
        • +34 930 476 012
        • Request a call
      • Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
      • info@awara-it.com
      • Weekdays: 9:00 - 18:00
      Home
      —
      Solutions
      —Chatbots on Microsoft Azure

      Chatbots on Microsoft Azure

      Chatbots and use cases

      Awara IT builds chatbots to support administrative and HR tasks. All solutions are developed based on Microsoft Azure.
      Chat-bots are often used as Helpdesk for external users; they help to manage HR, internal communications and requests, administrative processes, production – everything related to quick selection of information from various data sources; as well as downloading of documentation, documents upon hiring, etc.

      Examples

      • Basic tasks. Download documents, get a list of addresses, schedule, etc. The dialogue with the chatbot is preconfigured. Even business users can develop chatbots of this level.
      • Engaging tasks. User support, solving simple organizational issues. Two-way communication is possible. Use of the administrator interface.
      • Smart distribution. Example: a request made in the technical support system is assigned not to a specific employee, but to a model that determines to whom the request should be sent. If the model fails to complete the task, then the user assigns it.
      • Bulk data processing tasks.An interface is added to the chatbot to ensure convenient and productive receipt of information. Example: A user requests information about transactions from CRM. If a classic chatbot is used, then it will ask clarifying questions (e.g. what transactions, for what period, from which user), and this makes work more difficult and can annoy the user. In this case, an additional interface helps as it processes the user’s request and delivers what the user wants.

      Results

      • Quick access to information. No need to waste employees’ time and extra money on routine work.
      • Savings on end user licenses.
      Submit your question or request, and we will contact you shortly.
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      Partners
      Blog
      Contact
      Services
      ERP
      CRM
      LowCode/NoCode
      Cybersecurity
      Teamwork
      Data and AI
      Go to cloud
      Custom software development
      IT outsourcing
      Licenses sales
      Industries
      Mining industry
      Retail industry
      Manufacturing
      Construction
      Agriculture industry
      Hi-tech
      Cases
      Solutions
      Media center
      +34 930 476 012
      +34 930 476 012
      Request a call
      Email
      info@awara-it.com
      The address
      Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
      Working hours
      Weekdays: 9:00 - 18:00
      info@awara-it.com
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