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+34 93 626 4746
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Created with Sketch.
Products
Services
  • ERP
    • Microsoft Dynamics 365 Finance and Operations
    • Microsoft Dynamics 365 Business Central
    • Microsoft Dynamics NAV
    • Microsoft Dynamics AX
  • CRM
    • Microsoft Dynamics 365 Sales
  • Cybersecurity
  • LowCode/NoCode
    • Power BI
    • Power Apps
    • Power Virtual Agents
    • Power Automate
  • Business Intelligence
    • Solver
  • Go to cloud
    • Microsoft Azure
  • Custom software development
  • Industrial Internet of Things
  • Teamwork
    • Microsoft Teams
    • Microsoft Viva
  • IT outsourcing
  • Licenses sales
Industries
  • Mining industry
  • Retail
  • Construction
  • Manufacturing
  • Agriculture industry
  • Hi-tech
  • Hospitality
Cases
Media center
  • News
  • Events
  • For media and partners
About us
  • Awards
  • Corporate responsibility
    • Environmental initiatives
    • Educational initiatives
    • Inclusion initiatives
  • Partners
  • Blog
  • Contact
    Contact us
    +34 93 626 4746
    Email
    info@awara-it.com
    The address
    Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
    Created with Sketch.
    Products
    Services
    • ERP
      • Microsoft Dynamics 365 Finance and Operations
      • Microsoft Dynamics 365 Business Central
      • Microsoft Dynamics NAV
      • Microsoft Dynamics AX
    • CRM
      • Microsoft Dynamics 365 Sales
    • Cybersecurity
    • LowCode/NoCode
      • Power BI
      • Power Apps
      • Power Virtual Agents
      • Power Automate
    • Business Intelligence
      • Solver
    • Go to cloud
      • Microsoft Azure
    • Custom software development
    • Industrial Internet of Things
    • Teamwork
      • Microsoft Teams
      • Microsoft Viva
    • IT outsourcing
    • Licenses sales
    Industries
    • Mining industry
    • Retail
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    • Manufacturing
    • Agriculture industry
    • Hi-tech
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      +34 93 626 4746
      Request a call
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      info@awara-it.com
      The address
      Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
      Working hours
      Weekdays: 9:00 - 18:00
      Contact us
      Created with Sketch.
      Telephones
      +34 93 626 4746
      Request a call
      Created with Sketch.
      • Products
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        • ERP
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          • Microsoft Dynamics 365 Finance and Operations
          • Microsoft Dynamics 365 Business Central
          • Microsoft Dynamics NAV
          • Microsoft Dynamics AX
        • CRM
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          • Microsoft Dynamics 365 Sales
        • Cybersecurity
        • LowCode/NoCode
          • LowCode/NoCode
          • Power BI
          • Power Apps
          • Power Virtual Agents
          • Power Automate
        • Business Intelligence
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          • Power BI
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          • Go to cloud
          • Microsoft Azure
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        • Industrial Internet of Things
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          • Microsoft Teams
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        • Telephones
        • +34 93 626 4746
        • Request a call
      • Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
      • info@awara-it.com
      • Weekdays: 9:00 - 18:00
      Home
      —
      Cases
      —Reima launches a global sales management project with Microsoft Dynamics 365

      Reima launches a global sales management project with Microsoft Dynamics 365

      Клиенты
      Reima
      Customer
      Reima
      Industry
      Manufacturing, Distribution, Retail
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      Discuss your project

      Customer

      Reima is the leading brand in functional kids’ wear, with HQ in Finland. Digitization is in the core of Reima’s strategy, which is only about sales but the whole value chain. It allows the company to build new business models to serve customers even better.

      Challenges and results

      This project is a great example of a continuous strategic partnership between the kidswear brand Reima and Awara IT. Reima required a global Microsoft Dynamics 365 Sales and Customer Service implementation project for b2b sales management and customer support. This cloud solution is in use for Reima’s sales channels in most European countries, USA and Canada. The system covers wholesale processes, contractors and agents’ support. Overall this implementation has become a big step toward digital transformation, as previously B2B sales support was carried in Excel and Outlook.

      Awara IT team has customized the system, provided integration with NAV/BC that now includes data about new wholesale customers, and enabled integration with Outlook. Microsoft Dynamics 365 mobile app is actively used by sales team and improves their daily operations. Collaboration with customers has become transparent, simple and convenient.

      Microsoft Dynamics 365 is now used by 50 users in different countries. Cooperation with Reima is ongoing – on the next step, all incoming orders will proceed in Dynamics 365 for Sales.

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