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Created with Sketch.
Products
Services
  • ERP
    • Microsoft Dynamics 365 Finance and Operations
    • Microsoft Dynamics 365 Business Central
    • Microsoft Dynamics NAV
    • Microsoft Dynamics AX
  • CRM
    • Microsoft Dynamics 365 Sales
  • Cybersecurity
  • LowCode/NoCode
    • Power BI
    • Power Apps
    • Power Virtual Agents
    • Power Automate
  • Business Intelligence
    • Solver
  • Go to cloud
    • Microsoft Azure
  • Custom software development
  • Industrial Internet of Things
  • Teamwork
    • Microsoft Teams
    • Microsoft Viva
  • IT outsourcing
  • Licenses sales
Industries
  • Mining industry
  • Retail
  • Construction
  • Manufacturing
  • Agriculture industry
  • Hi-tech
  • Hospitality
Cases
Media center
  • News
  • Events
  • For media and partners
About us
  • Awards
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    • Environmental initiatives
    • Educational initiatives
    • Inclusion initiatives
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  • Blog
  • Contact
    Contact us
    +34 93 626 4746
    Email
    info@awara-it.com
    The address
    Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
    Created with Sketch.
    Products
    Services
    • ERP
      • Microsoft Dynamics 365 Finance and Operations
      • Microsoft Dynamics 365 Business Central
      • Microsoft Dynamics NAV
      • Microsoft Dynamics AX
    • CRM
      • Microsoft Dynamics 365 Sales
    • Cybersecurity
    • LowCode/NoCode
      • Power BI
      • Power Apps
      • Power Virtual Agents
      • Power Automate
    • Business Intelligence
      • Solver
    • Go to cloud
      • Microsoft Azure
    • Custom software development
    • Industrial Internet of Things
    • Teamwork
      • Microsoft Teams
      • Microsoft Viva
    • IT outsourcing
    • Licenses sales
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    • Mining industry
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      +34 93 626 4746
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      Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
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      Contact us
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      +34 93 626 4746
      Request a call
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      Home
      —
      Cases
      —Top level retailer automated business operations on Microsoft Dynamics AX

      Top level retailer automated business operations on Microsoft Dynamics AX

      Клиенты
      Crate&Barrel
      Customer
      Crate&Barrel
      Industry
      Retail
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      Customer

      Crate&Barrel is a world-renowned company specializing in housewares, furniture (indoors and outdoors) and home accessories. For over 50 years Crate&Barrel has been collaborating with the best studios and manufacturers in Europe. The brand is well-known world-wide for its high-quality goods and top-level service.

      Background

      Awara IT has become the first ERP provider to implement Microsoft Dynamics AX for retail business processes of Crate&Barrel flagship store in Russia. Awara Group has become Crate&Barrel’s strategic partner in the following areas: accounting, HR-management, payroll and Microsoft Dynamics AX implementation services, including back-office, as well as POS for shop assistants.

      The system implemented by Awara IT was used to provide full-cycle sales: all processes from issuing product forms, further purchase to retail management reporting are controlled by Microsoft Dynamics AX 2012. The system is used by cashiers, purchase and warehouse staff.

      The project consists of the following parts:

      • Control of cash POS-terminals by Microsoft Dynamics AX;
      • Data is collected and processed using a specific application;
      • Crate&Barrel offers an additional service to its customers: a shop assistant accompanies customers with a tablet to input information about all chosen items using a POS-app so that a list of purchased items is formed in real-time mode. Customers can thus pay for their purchase any time during their visit with no additional barcode scanning at the till.

      Project results

      • The high level of automation offered by this platform enables fast supply and delivery;
      • Shop assistants and sales consultants got used to Microsoft Dynamics interface very quickly and can already now use the system efficiently. They are now able to provide detailed information to customers on time, and this significantly improves everyday activities.
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