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+34 93 626 4746
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    +34 93 626 4746
    +34 93 626 4746
    Request a call
    Email
    info@awara-it.com
    The address
    Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
    Working hours
    Weekdays: 9:00 - 18:00
    Created with Sketch.
    Products
    Services
    • ERP
      • Microsoft Dynamics 365 Finance and Operations
      • Microsoft Dynamics 365 Business Central
      • Microsoft Dynamics NAV
      • Microsoft Dynamics AX
    • CRM
      • Microsoft Dynamics 365 Sales
    • Cybersecurity
    • LowCode/NoCode
      • Power BI
      • Power Apps
      • Power Virtual Agents
      • Power Automate
    • Business Intelligence
      • Solver
    • Go to cloud
      • Microsoft Azure
    • Custom software development
    • Industrial Internet of Things
    • Teamwork
      • Microsoft Teams
      • Microsoft Viva
    • IT outsourcing
    • Licenses sales
    Industries
    • Mining industry
    • Retail
    • Construction
    • Manufacturing
    • Agriculture industry
    • Hi-tech
    • Hospitality
    Projects
    Media center
    • News
    • Events
    • For media and partners
    About us
    • Awards
    • Corporate responsibility
      • Environmental initiatives
      • Educational initiatives
      • Inclusion initiatives
    • Partners
    • Blog
    • Contact
      Call me back
      Created with Sketch.
      Products
      Services
      • ERP
        • Microsoft Dynamics 365 Finance and Operations
        • Microsoft Dynamics 365 Business Central
        • Microsoft Dynamics NAV
        • Microsoft Dynamics AX
      • CRM
        • Microsoft Dynamics 365 Sales
      • Cybersecurity
      • LowCode/NoCode
        • Power BI
        • Power Apps
        • Power Virtual Agents
        • Power Automate
      • Business Intelligence
        • Solver
      • Go to cloud
        • Microsoft Azure
      • Custom software development
      • Industrial Internet of Things
      • Teamwork
        • Microsoft Teams
        • Microsoft Viva
      • IT outsourcing
      • Licenses sales
      Industries
      • Mining industry
      • Retail
      • Construction
      • Manufacturing
      • Agriculture industry
      • Hi-tech
      • Hospitality
      Projects
      Media center
      • News
      • Events
      • For media and partners
      About us
      • Awards
      • Corporate responsibility
        • Environmental initiatives
        • Educational initiatives
        • Inclusion initiatives
      • Partners
      • Blog
      • Contact
        +34 93 626 4746
        Request a call
        Email
        info@awara-it.com
        The address
        Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
        Working hours
        Weekdays: 9:00 - 18:00
        Call me back
        Created with Sketch.
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        +34 93 626 4746
        Request a call
        Created with Sketch.
        • Products
        • Services
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          • ERP
            • ERP
            • Microsoft Dynamics 365 Finance and Operations
            • Microsoft Dynamics 365 Business Central
            • Microsoft Dynamics NAV
            • Microsoft Dynamics AX
          • CRM
            • CRM
            • Microsoft Dynamics 365 Sales
          • Cybersecurity
          • LowCode/NoCode
            • LowCode/NoCode
            • Power BI
            • Power Apps
            • Power Virtual Agents
            • Power Automate
          • Business Intelligence
            • Business Intelligence
            • Power BI
            • Solver
          • Go to cloud
            • Go to cloud
            • Microsoft Azure
          • Custom software development
          • Industrial Internet of Things
          • Teamwork
            • Teamwork
            • Microsoft Teams
            • Microsoft Viva
          • IT outsourcing
          • Licenses sales
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          • Mining industry
          • Retail
          • Construction
          • Manufacturing
          • Agriculture industry
          • Hi-tech
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            • Corporate responsibility
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          • +34 93 626 4746
          • Request a call
        • Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
        • info@awara-it.com
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        Home
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        —Chatbots on Microsoft Azure

        Chatbots on Microsoft Azure

        Chatbots and use cases

        Awara IT builds chatbots to support administrative and HR tasks. All solutions are developed based on Microsoft Azure.
        Chat-bots are often used as Helpdesk for external users; they help to manage HR, internal communications and requests, administrative processes, production – everything related to quick selection of information from various data sources; as well as downloading of documentation, documents upon hiring, etc.

        Examples

        • Basic tasks. Download documents, get a list of addresses, schedule, etc. The dialogue with the chatbot is preconfigured. Even business users can develop chatbots of this level.
        • Engaging tasks. User support, solving simple organizational issues. Two-way communication is possible. Use of the administrator interface.
        • Smart distribution. Example: a request made in the technical support system is assigned not to a specific employee, but to a model that determines to whom the request should be sent. If the model fails to complete the task, then the user assigns it.
        • Bulk data processing tasks.An interface is added to the chatbot to ensure convenient and productive receipt of information. Example: A user requests information about transactions from CRM. If a classic chatbot is used, then it will ask clarifying questions (e.g. what transactions, for what period, from which user), and this makes work more difficult and can annoy the user. In this case, an additional interface helps as it processes the user’s request and delivers what the user wants.

        Results

        • Quick access to information. No need to waste employees’ time and extra money on routine work.
        • Savings on end user licenses.
        Leave your contacts, we will contact you shortly and answer all your questions.
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        Weekdays: 9:00 - 18:00
        info@awara-it.com
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