Microsoft has recently launched a new online course (MOOC) on Managing Customer Engagement with Microsoft Dynamics 365, which is publicly available and being offered free of charge.
Designed to drive awareness, build introductory knowledge, and spark career interest in Dynamics 365, this MOOC is appropriate for first-time Dynamics 365 users, young professionals and students. This course will help to improve customer engagement skills through videos, scenarios, customer success stories and hands-on course activities.
Feel free to register.