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Created with Sketch.
Services
  • ERP
    • Microsoft Dynamics 365 Business Central
    • Microsoft Dynamics 365 Finance
    • Microsoft Dynamics 365 Supply Chain Management
  • CRM
    • Microsoft Dynamics 365 Sales
    • Microsoft Dynamics 365 for Marketing
    • Microsoft Dynamics 365 Customer Service
  • LowCode/NoCode
    • Power Virtual Agents
    • Power Automate and Power Apps
    • Power Pages
  • Cybersecurity
    • Microsoft Defender
    • Microsoft Entra
    • Microsoft Priva
    • Microsoft Sentinel
  • Teamwork
    • Microsoft Teams
    • Microsoft Viva
    • Microsoft Exchange
    • Microsoft SharePoint
  • Data and AI
    • BI and Advanced Analytics
    • Data management
  • Go to cloud
    • Microsoft Azure
  • Custom software development
  • IT outsourcing
  • Licenses sales
Solutions
Industries
  • Mining industry
  • Retail industry
  • Manufacturing
  • Construction
  • Agriculture industry
  • Hi-tech
Cases
Media center
  • News
  • Events
  • For media and partners
About us
  • Awards
  • Careers
  • Corporate responsibility
    • Environmental initiatives
    • Educational initiatives
    • Inclusion initiatives
  • Partners
  • Blog
  • Contact
    Contact us
    +34 930 476 012
    Email
    info@awara-it.com
    The address
    Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
    Created with Sketch.
    Services
    • ERP
      • Microsoft Dynamics 365 Business Central
      • Microsoft Dynamics 365 Finance
      • Microsoft Dynamics 365 Supply Chain Management
    • CRM
      • Microsoft Dynamics 365 Sales
      • Microsoft Dynamics 365 for Marketing
      • Microsoft Dynamics 365 Customer Service
    • LowCode/NoCode
      • Power Virtual Agents
      • Power Automate and Power Apps
      • Power Pages
    • Cybersecurity
      • Microsoft Defender
      • Microsoft Entra
      • Microsoft Priva
      • Microsoft Sentinel
    • Teamwork
      • Microsoft Teams
      • Microsoft Viva
      • Microsoft Exchange
      • Microsoft SharePoint
    • Data and AI
      • BI and Advanced Analytics
      • Data management
    • Go to cloud
      • Microsoft Azure
    • Custom software development
    • IT outsourcing
    • Licenses sales
    Solutions
    Industries
    • Mining industry
    • Retail industry
    • Manufacturing
    • Construction
    • Agriculture industry
    • Hi-tech
    Cases
    Media center
    • News
    • Events
    • For media and partners
    About us
    • Awards
    • Careers
    • Corporate responsibility
      • Environmental initiatives
      • Educational initiatives
      • Inclusion initiatives
    • Partners
    • Blog
    • Contact
      +34 930 476 012
      Request a call
      Email
      info@awara-it.com
      The address
      Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
      Working hours
      Weekdays: 9:00 - 18:00
      Contact us
      Created with Sketch.
      Telephones
      +34 930 476 012
      Request a call
      Created with Sketch.
      • Services
        • Services
        • ERP
          • ERP
          • Microsoft Dynamics 365 Business Central
          • Microsoft Dynamics 365 Finance
          • Microsoft Dynamics 365 Supply Chain Management
        • CRM
          • CRM
          • Microsoft Dynamics 365 Sales
          • Microsoft Dynamics 365 for Marketing
          • Microsoft Dynamics 365 Customer Service
        • LowCode/NoCode
          • LowCode/NoCode
          • Power Virtual Agents
          • Power Automate and Power Apps
          • Power Pages
        • Cybersecurity
          • Cybersecurity
          • Microsoft Defender
          • Microsoft Entra
          • Microsoft Priva
          • Microsoft Sentinel
        • Teamwork
          • Teamwork
          • Microsoft Teams
          • Microsoft Viva
          • Microsoft Exchange
          • Microsoft SharePoint
        • Data and AI
          • Data and AI
          • BI and Advanced Analytics
          • Data management
        • Go to cloud
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          • Microsoft Azure
        • Custom software development
        • IT outsourcing
        • Licenses sales
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      Contact us
      • +34 930 476 012
        • Telephones
        • +34 930 476 012
        • Request a call
      • Diagonal Hightech, Avenida Diagonal 131, Barcelona, Spain
      • info@awara-it.com
      • Weekdays: 9:00 - 18:00
      Home
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      Cases
      —Reima launches a global sales management project with Microsoft Dynamics 365

      Reima launches a global sales management project with Microsoft Dynamics 365

      Reima launches a global sales management project with Microsoft Dynamics 365

      Customer: Reima Industry: Retail industry Technology: Microsoft Dynamics 365 Sales and Customer Service

      About customer

      Reima is the leading brand in functional kids’ wear, with HQ in Finland. Digitization is in the core of Reima’s strategy, which is only about sales but the whole value chain. It allows the company to build new business models to serve customers even better.

      Challenges and solutions

      This project is a great example of a continuous strategic partnership between the kidswear brand Reima and Awara IT. Reima required a global Microsoft Dynamics 365 Sales and Customer Service implementation project for b2b sales management and customer support. This cloud solution is in use for Reima’s sales channels in most European countries, USA and Canada. The system covers wholesale processes, contractors and agents’ support. Overall this implementation has become a big step toward digital transformation, as previously B2B sales support was carried in Excel and Outlook.

      Results

      Awara IT team has customized the system, provided integration with NAV/BC that now includes data about new wholesale customers, and enabled integration with Outlook. Microsoft Dynamics 365 mobile app is actively used by sales team and improves their daily operations. Collaboration with customers has become transparent, simple and convenient.

      Microsoft Dynamics 365 is now used by 50 users in different countries. Cooperation with Reima is ongoing – on the next step, all incoming orders will proceed in Dynamics 365 for Sales.

      Customer: Reima Industry: Retail industry Technology: Microsoft Dynamics 365 Sales and Customer Service Read more customer stories >>
      Submit your question or request, and we will contact you shortly.
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