About customer

Lush is a global producer of fresh handmade cosmetics, founded in the UK in 1995. The company is represented in 50 countries. It is well-known for its ecology, supporting and charity campaigns, being against animal testing, using recycled plastic and conducting various charity actions.

Challenges and solutions

Lush has numerous branches throughout CEE countries. That is why company’s management needs regular access to relevant data in every region served by the company. One of the key challenges of this project was to prepare required analytics, automate HR processes and finances.

Results

Microsoft Dynamics NAV was chosen as a corporate ERP system for Lush and fully meets customer’s requirements. Customer’s business processes required much attention to HR and Payroll module automation. The team has automated recruitment processes during seasonal sales and dismissal. We have also considered frequent maternity pay changes as 80% of Lush employees were women.

• Payroll and HR module customized according to customer’s specifics
• automated orders and purchases
• automated fixed assets
• automated finances
• data import from Trade House into Sales and Marketing module