About customer
Tiffany & Co is a renowned luxury jewelry and specialty retailer with a rich heritage dating back to 1837. Headquartered in New York City, the company is known worldwide for its exquisite craftsmanship, timeless designs, and iconic blue boxes. Tiffany & Co's business is centered around the creation, design, manufacturing, and retailing of high-end jewelry, watches, accessories, and luxury goods.
The brand's reputation for exceptional quality and luxury has been built on a commitment to sourcing the finest materials and employing skilled artisans to create their stunning pieces. Tiffany & Co's product range includes engagement rings, diamond jewelry, silverware, fragrances, and leather goods.
The company operates a global retail network, with flagship stores in major cities around the world, and also sells its products through its official website. Additionally, Tiffany & Co has a long-standing tradition of providing exceptional customer service and creating memorable experiences for its clientele.
In 2020, Tiffany & Co was acquired by the luxury conglomerate LVMH, which has further bolstered the brand's global reach and resources. As an industry leader, Tiffany & Co continues to captivate customers with its timeless elegance, innovation, and commitment to luxury craftsmanship.
Challenges and solutions
The customer required several Microsoft Dynamics NAV integrations with third-party systems in one solution that would simplify the company's operations on the market, and were fully compliant with local legislation.Results
The Awara IT team developed several Microsoft Dynamics NAV integrations with third-party systems for Tiffany's office in one of CIS markets. The solutions simplify the company's operations in the local market, and are fully compliant with local legislation:
- Perfume labelling solution was developed
- Jewellery labelling solution was developed
- Integration with cash register equipment. Support for updates and migration to new fiscal document formats
- Integration with online cash registers to upload sales to Microsoft Dynamics
- Integration with client banks;
- Integration with Kontur.Diadok to automate the process of generating purchase documents;
- Integration with local accounting software to automate the accounting process for payroll and other accruals
- Support for LS Retail industry solution based on Microsoft Dynamics NAV
