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Microsoft Dynamics 365 free online course on Customer Engagement

Microsoft has recently launched a new online course (MOOC) on Managing Customer Engagement with Microsoft Dynamics 365, which is publicly available and being offered free of charge. Designed to drive awareness, build introductory knowledge, and spark career interest in Dynamics 365, this MOOC is appropriate for first-time Dynamics 365 users, young professionals and students. This course will help to improve customer engagement skills through videos, scenarios, customer success stories and hands-on course activities. Feel free to register.  

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Awara IT and NaviPartner cooperation: new partnership announced

Awara IT enters partnership with Danish software developer NaviPartner for distribution of specialized retail solutions for Dynamic NAV. We have for many years obtained strong client-relations with Dynamics NAV as a major sales engine. By partnering up with NaviPartner on NP Entertainment specifically, Awara IT is now able to offer three new specialised omnichannel solutions to all existing and new clients. NP Entertainment is a Dynamics NAV solution aimed at the entertainment segment with modules perfect for selling tickets and memberships – both at the ticket booth and online. It is currently used by 35% of the top 50 attractions in Denmark. We are delighted to further cooperate with NaviPartner and provide exclusive services for culture and entertainment areas.  

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Calendar of Microsoft Dynamics conferences Y2018

Delighted to share Microsoft Dynamics conferences calendar for 2018. Alexander Ermakov, MVP Business Solutions collected global and local events that are worth visiting for anyone who is interested in knowing more about Dynamics. Feel free to share!  

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Awara IT becomes a member of the Finnish-Russian Chamber of Commerce

We are delighted to share a very good news: Awara IT becomes a part of the Finnish-Russian chamber of commerce. SVKK, as a leader of the Finnish community, will be the flagship for new and existing business contacts. “Awara IT has been always actively working with the Finnish businesses: we have assisted retail and construction companies, as well as hotels to enter the Russian market. We have also been active in growing tech partnerships with Finnish IT companies”, – said Yury Shumakov, Awara IT CEO.  “It is a pleasure to welcome new IT companies at FRCC community. As digitalisation is a global trend, any community is looking for highly experienced IT companies to improve trade and partnerships between Finland and Russia. I am looking forward productive and long-term partnership with Awara IT”, commented Jukka Huuhtanen, Country Director at Finnish-Russian Chamber of Commerce.   Registered Association Finnish-Russian Chamber of Commerce (FRCC) was founded in 1946. It is a non-profit organization, whose mission is to promote companies’ business and competitiveness as well as economic relations in Russia and Finland. The FRCC works in all fields of business and serves all customers. However, members are special in that they receive benefits denied to others: discounts on FRCC products and services, advantages in receiving information and promoting their business. Currently there are over 700 members at FRCC with 550 Finnish businesses and 150 Russian. The FRCC is a lobby organization for its members. Through various working groups and projects the board members and the operative management seek to influence issues, which hinder the development of trade between the countries. www.svkk.ru @SVKK_FRCC

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Application of entries as one of the major concerns of Russian accountants when switching from local accounting system (1C) to Microsoft Dynamics NAV 2018

When users post customer or vendor business transactions, they should always consider the process of order matching – application of posted invoices to payments or credit memos. It is generally important, as unapplied entries are treated in accounting as separately receivables and payables. Thus, having both invoice and payment posted in the system without separately applying them to one another will result in discrepancy of accounting books. For Russian accounting processes it is even more critical. Quite many accounting processes and operations depend on the correctness of application of customer and vendor entries: In Russia quite many operations are done via prepayments. Prepayments are booked on separate accounts, and correct application of entries moves the prepayments from those accounts to normal settlement accounts. Moreover, when vendor receives a prepayment from customer, a VAT from advance payment should be booked. Thus not applied customer entries will result in non-deducted VAT from advance payment in time, causing negative effect on the cash-flow, as more VAT will be paid to government than needed (https://community.dynamics.com/nav/b/russianerpexperience/archive/2016/01/19/vat-treatments-in-russia-recommendations-to-vat-setup-of-posting-groups-in-erp-systems). This gets even worse when there are currency transactions or transactions, nominated in foreign currency (conditional units https://community.dynamics.com/nav/b/russianerpexperience/archive/2016/04/16/conditional-units-russian-alternative-to-currency). Application of invoice to payment results in calculation of currency exchange rate differences. There is also a legislation rule that says that if there has been a prepayment, the consequent invoice should be booked at the rate of the prepayment (in the amount of prepayment). I’ve blogged about that earlier here: https://community.dynamics.com/nav/b/russianerpexperience/archive/2016/06/30/russian-specifics-of-processing-currency-invoices-exchange-rate-differences-and-advance-payments, but the application process exactly is the trigger for that correct posting. Thus application of entries is a very important and inevitable process. However manual application usually causes protests from those Russian accountants that got used to work with 1C system, as they usually claim that in 1C the process of application has been fully automated, and Dynamics NAV is not capable to do this automatically, thus they need enormous additional time to do the accounting and close the books. It is not so! First of all, the process of manual application of entries in NAV is not that difficult and time-consuming when users learn how to do that and follow this process on a daily basis. Then, the application itself might not necessarily be done via drilling down to posted entries and selecting them via separate application process. There is always a (good) option to select posted invoice to be applied to payment already in the line of bank financial journal before the posting of daily bank statement transactions, there is a special field for that – the application will take place automatically then. On the other hand, local 1C accounting system is not that automatic either. There are two ways of handling the transactions in 1C: on contract level and on document level. The “on document level” option means that in each payment order you post in 1C users need to select an invoice(s) that matches this payment order. This process is exactly the same as described just earlier for NAV when posting the bank statement – so basically 1C

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Announcing the preview release of subscription level budgets via ARM APIs

It now becomes easier to control Azure costs. Find out more at Microsoft Azure website.

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Dynamics NAV 2013 and Dynamics NAV 2013 R2 end of mainstream support

We highly recommend all existing users of out-dated systems make sure they upgrade to the latest version. Read more at Microsoft website.

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Microsoft Dynamics NAV 2018: what is Docker and why do we need containers?

Generally, Docker allows faster development cycle, faster results and less resource consumption. Find out more at MSDN.

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Latest news on Dynamics 365 Russian localization

Alexander Ermakov shares insights on when the new version “Tenerife” for the complex Russian localization when be released and what to expect from it.  Find out ore at MVP Blog.

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Microsoft announces Dynamics 365 (CRM) and LinkedIn integration

These two tools that now come together, help you focus on what matters most – selling. Find out more at Microsoft TechNet.

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